Returns & Exchanges

At Outcast USA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, our streamlined process makes swapping or returning items effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached into the shipping mailer and include your packing slip to ensure faster processing.

• 3.
  Print & Attach Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

• 4.
  Drop Off & Track

  Hand your package to the designated carrier and keep your tracking number handy while we prepare your refund or exchange shipment.